Technical Support Tickets
Import from Kayako to WHMCS
Cybernetics has created the KW Migration Wizard, a perfect solution to import the Kayako Help Desk ticket system database into the WHMCS support module.
Customizable data mapping for ticket transfer.
- Change assignment of ticket departments.
- Create the department if it does not exist in the target database (WHMCS).
- Ignore departments and all related tickets during the migration process.
- Change assignment of ticket states.
- Change employee assignment of tickets.
- Create the employee in the target database (WHMCS).
- Change assignment of ticket priorities.
Linux host with apache web server 2.0 or higher, with the following configuration: Mod_rewrite active, PHP 5.3.3 or higher, IonCube Loader extension and PHP MCrypt, support for SQLite 3.7 or higher.