Support 24 Hours

Service and Technical Support 24 hours

Has our Technical support 24 hours, the 365 days to year including holidays. Through our Customer service center and our Technical Support department, Cyberneticos CPD meets its commitment to quality 24 hours, 365 days to year.

Customer service Work Schedule

  • Technical support
    Monday to Sunday

    24h. / 365 days

    7 Days dela Week
    365 Days of the Year
    always connected
  • Accounting
    Monday to Friday

    De 9:00 to 14:00 hours.

    De 16:00 to 19:00 hours.

    Saturdays and Sundays

    Not available.

  • Comercial
    Monday to Friday

    De 9:30 to 14:00 hours.

    De 15:00 to 18:30 hours.

    Saturdays and Sundays

    Not available.

Calendar of holidays and working hours 2016

  • National Holidays
    Spain

    1 of January
    (End of the year)

    6 of January
    (Sir Epiphany)

    25 of March
    (Holy Friday)

    15 of August
    (Assumption of the Virgin)

    12 of October
    (National Day of Spain)

    1 of November
    (All Saints)

    6 of December
    (Spanish Constitution Day)

    8 of December
    (The Immaculate Conception)

  • Autonomic Holidays
    Andalusia

    28 > 29 of February
    (Andalucia's day)

    24 of March
    (Holy Thursday)

    1 > 2 of May
    (Monday following Labour Day)

    25 > 26 of December
    (Monday following the Nativity of the Lord)

  • Local Holidays
    El Puerto de Santa María

    29 of April
    (Local party)

    8 of September
    (Local party)

  • Technical support
    National Holidays

    24h. / 365 days

    Autonomic Holidays

    24h. / 365 days

    Local Holidays

    24h. / 365 days

  • Accounting
    National Holidays

    Not available.

    Autonomic Holidays

    Not available.

    Local Holidays

    Not available.

  • Comercial
    National Holidays

    Not available.

    Autonomic Holidays

    Not available.

    Local Holidays

    Not available.

Contact Customer Service

  • Technical support

    Incidents, and doubts hired help us services.

  • Comercial

    New hires, commercial questions about our products ...

  • Accounting

    Billing and payment methods and accounting in general.

  • Management

    Comments, suggestions, complaints, legal information ...

  • Abuses

    Complaints, spam, phishing, hackers ...

  • Call Center

    902 003 956 | 956 929 111

Additional information

Payments
  • Automatic:

    Activation*/ immediate Renewal
    (Processed automatically without review)

    Credit card
    Paypal
  • Manuals:

    With Activation*/ no immediate Renewal
    (They processed manually, having to be processed by the accounting department during working hours)

    Wire transfer
    Direct debit
* Activation of some services not performed immediately, since it may require prior configuration by the commercial or technical.
Consult the commercial department in case of doubt.
  • Priorities Telephone Service

    Our Customer Service Department has some priorities when to assist you.

    Customer Priorities:

    1º Incident Form

    2º call center

    3º Chat online

  • Make an appointment

    We do not provide direct client care at our facility for security reasons, since everything must be processed through the Client Area. However you can visit whenever you want to know our CPD. You only have to ask for an appointment and you will receive to reply confirmation: